profile

PMM Files πŸ—‚οΈ

PMM Files #180 – Short Narratives, FAQs, and How To Handle Platform Pivots


Read Time: 3.6 minutes

Thanks for reading PMM Files. A newsletter where we share five cool product marketing examples we found last week.

Let's get to it...

Example #1 – Narrative in 80 Words or Less

A lot of people think their strategic narrative needs to be long.

That's not true. In fact, the quicker you can your story, the better.

Take a look at this simple section on heyclicky's website, called: "The Dream"

In under 80 words they share:

  • the shift in the market
  • what's wrong with the current way
  • their opinion on what the ideal solution needs

​→ See what heyclicky's been dreaming up ​

Example #2 – Try This in Your Onboarding

ScoreApp has this really great product onboarding step that I don't see other companies doing.

Before they drop you into the product, they first ask you to join a live group onboarding session.

You see exactly what you'll learn, but what's even better, is that they include social proof from past customers that went through the session.

Social proof to make you take the onboarding call, that's awesome.

Example #3 - Turn Your Hero Into a Demo

Check out this custom interactive demo that EVpin built into their homepage hero.

You can toggle between two main product capabilities. Evaluating EV station locations, or looking for the best possible locations.

You can click anywhere in the interactive map on the right and see what the real product experience would feel like.

Instantly, you get it 🀯

​→ Give it a try​

Example #4 - Marketing Major Platform Changes

How do you handle marketing major pivots in you product?

This is something we've seen happening a lot with AI. Companies moving to chat-based interfaces or agentic workflows that dramatically change their product.

It can be jarring for existing customers to see your product change overnight, so how do you handle the transition?

I like what Glide is doing here, with Glide Classic and Glide OS. Customers can move to GlideOS, which is built for the "AI era" or stick with Glide Classic, which is their original platform for turning a spreadsheet into an internal app.

I love the dropdown over their logo, allowing you to switch between dedicated homepages for each product.

​→ Which version are you choosing?​

Example #5 - Answer Every Question

I think, sometimes, we overcomplicate marketing when it can be as simple as just answering questions.

FAQ pages can be super valuable, especially today when more and more people are using AI to research products.

Check out Strawberry Browser's "Answers" page. They answer 53 common questions from buyers, but also link to 154 other buyer guides, playbooks, and articles explainer how to use their product by persona.

It's one of the most in-depth FAQs I've ever seen.

​→ Have questions? They've got answers​


25% Off Navattic, When You Work with DemoDash

Evaluating interactive demo platforms?

When you sign up with DemoDash and Navattic, you’ll get 25% off Navattic’s Startup, Base, and Growth plans for life. That’s up to $3,000 in savings per year.

What’s DemoDash? We’re an interactive demo agency. We work exclusively with Navattic customers, helping them build and maintain their interactive demos. We’ve built 120+ demos for Navattic customers like Notion, AppsFlyer, UserEvidence, and AppFolio.

That means you’re not just saving on your demo platform every single month β€” you're also getting expert help building and optimizing your demos from day one.

If Navattic is on your radar, there’s no better time to start.

​→ Let's Talk​

* Offer only valid for new Navattic customers

​

Founding PMM Jobs

I've started a simple job board, focused on curating new Founding PMM job opportunities.

Some highlights from this week:

​Find More Founding PMM Jobs ↗️​


3 More Things

Three articles, posts, or tools you should add to your swipe file.

  1. ​How unique is your messaging? - Use Wynter's Sameness Checker to see how unique your website messaging is compared to competitors.
    ​
  2. ​How to choose which problems to solve - Tamara Grominsky shares a framework for becoming more strategic as a PMM.
    ​
  3. ​How to structure AI pricing - Kyle Poyar breaks down how to structure AI pricing so customers will buy AND use your product.

Share with friends, get rewards

Enjoying the newsletter? Send it to a friend β€” only takes a couple of seconds. Use your unique referral link (below) and earn rewards when they subscribe.

[RH_REFLINK GOES HERE]

Facebook Twitter Whatsapp Telegram Linkedin Email

PS: You have referred [RH_TOTREF GOES HERE] people so far

See you next Wednesday!

P.S.

We work with startups and founding PMMs that are trying to build product marketing from zero. If that sounds like you, here are some ways we can help:

  • ​The Jetpack is a library of templates, playbooks, and examples.
    ​
  • ​The Foundry is a group coaching program for founding PMMs.
    ​
  • Want to sponsor our newsletter? Let's chat!​
    ​
​

​Jason and Aubrey​
​
Say hi on LinkedIn!

​Unsubscribe Β· Preferences​

PMM Files πŸ—‚οΈ

Every week, Jason Oakley and Aubrey Chapnick share 5 practical product marketing examples. It's your weekly dose of PMM inspiration and practical advice in less than 3 minutes.

Share this page