Thanks for reading PMM Files. A newsletter where we share five cool product marketing examples we found last week.
Let's get to it...
Supported By: UserEvidence
Remove this one HUGE launch headache π£
Are you scrambling to find testimonials and proof points for your next launch? UserEvidence just broke down how having a smart approach to customer evidence can completely change your launches (and make you a better PMM.)
Lorikeetβs competitive section doesnβt just differentiate. It calls BS on the whole category.
They strike through real claims from Zendesk, Intercom, and Decagon, then respond directly to show exactly how theyβre different.
And the kicker? There's a recorded snippet at the end of the section that feels like a real customer conversation. β It calls out the marketβs βsmoke and mirrorsβ and reinforces Lorikeetβs focus on trust and transparency.
What if youβve been ignoring the highest ROI channel? Thatβs the question this newsletter ad plants in your head, before listing a single feature.
It leads with a bold claim: sponsoring newsletters is the best ROI in marketing. Then hands you an easy way to test it - pay $500, get $2,000 in ad credits.
A good reminder that great marketing doesnβt always start with what your product does. Sometimes the real hook is what your buyer might be missing.
Example #3 - Multi-Audience Value Made Crystal Clear
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It's tricky to explain the benefit of anything in a few words β let alone outsourced embedded finance.
Here's why Unitβs hero does a great job: β It starts with who the product is ultimately for: your customers. Then, it flips to explain the value for businesses offering these products: more love, double the revenue, zero build.
A great lesson in explaining value to two audiences, without saying too much.
Fletch made a bold move by putting everything a buyer needs to know (including pricing) right in the hero. β No endless scrolling. No guesswork. Just clear answers to what matters. β Itβs the kind of clarity most agencies avoid. If your product is simple and easy to understand, this may be the route for you. β Rob and Anthony are clear on the fact that this is an experiment for them, but if it works, it could change how we think about homepage heros.
Cue the frantic Slack messages and emails. Cue the launch date changes. Cue maybe finding a dusty quote from 2021 that kind of applies if you squint hard enough.
Every launch is stronger with testimonials, proof points, and success stories. Yet 90% of marketers and sellers admit theyβre not providing the customer evidence buyers really want.
But my friends at UserEvidence are changing that.
Alex Eaton, their Director of Product Marketing (and Founding PMM) just published a guide on how customer evidence changed his approach to product launches (and made him a better PMM)
He shares:
How customer evidence changed his approach to launches
Examples of game-changing evidence from recent launches
Real face-palm moments and how he's making life easier
How UserEvidence has made scaling these efforts a million times easier
βDo Less, But Make It Matter - Chris Piper shares a contrarian truth: great marketing isnβt about doing more. Itβs about focusing on customer and frictionless paths to βyes.β β
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What did you think of this week's edition?
Hit reply and let me know, or leave a quick testimonial. I'd love to hear from you!
See you next Wednesday!
Jason and Aubrey
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P.S.
I work with startups and founding PMMs that are trying to build product marketing from zero. If that sounds like you, here are some ways I can help: β
βGet the PMM Jetpack - My premium library of Templates, Playbooks, and Examples for Founding PMMs. β
βJoin the PMM Accelerator (Waitlist) - a 90-day group coaching program designed to help founding and solo PMMs build a high-impact product marketing function, from scratch. β
βNeed a fractional Founding PMM? - we offer strategic advising and hands-on execution to a small number of startups looking fractional PMM support. β
βSponsorships - Want to reach the Productive PMM audience with educational content that puts your product in the spotlight? Let's chat! β